Enable the corresponding server side logs.In this case, please note that any and all references made to Pulse Secure Desktop Client (Pulse) within the contents of this article specifically refer to the feature which allows for a Layer 3 VPN connection to the Connect Secure(PCS) Appliance on a Windows Desktop.
Users of mobile devices (smartphones) can also enable Pulse Secure Desktop Client for secure connectivity to a Connect Secure(PCS) Appliance. Note: Pulse Secure Desktop Client combines the features of Odyssey Access Client for LAN access, Network Connect (NC) or the SRX client software for WAN access, and WX client software for application acceleration services. The procedure outlined in this article describes the process of enabling and collecting the required client-side log files, which are required by Juniper Support, to troubleshoot the following types of Network Connect (NC) or Pulse Secure client issues:
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